The course duration is 1 day.
- Location 1
Individual contributors, Managers, Team leaders, HSE advisors, safety officers, and supervisors whom success dependson their ability to communicate clearly, to be understood and to create a safe and positive working relationships. This course develops your ability to focus on your outcome, tune in to your audience and develop your message for clarity and impact without fully worrying about the language barrier. Your ability to create an environment for open discussion and ongoing dialogue is crucial for communication success and more crucial when safety topics is being the subject communicated. This course will cover aspects of communication methods and how the correct message gets transferred to the audience whether in class, safety meeting, oﬃce meeting, or during a normal one on one communication. The communications skills covered in this course will increase the participant’s ability to exercise choice and control for every type of conversation, influence without authority and improve quality of relationships and productivity. Introduction Foundation Tools The Communication Process Communication Skills Influencing Safety Challenging Situations Understanding and Managing Conflict Workout how to communicate Know the work force Make a Plan Communicate for Understanding Signs and warnings Safety Message Transfer Language support and training Summary and Action Plans